Last updated: July 2026
When you book an appointment or contact us through this website, we collect the details you provide directly — such as your name, phone number, email address, preferred department and any message you include. We do not collect this information from any other source.
We use the information you submit solely to confirm and manage your appointment or respond to your enquiry, and to maintain accurate records of visits to Medverse Community Hospital. We do not sell or share your personal information with third parties for marketing purposes.
Appointment and contact submissions are stored securely on hospital systems and retained only as long as necessary for care coordination and record-keeping, consistent with applicable healthcare regulations in Kenya.
You may request access to, correction of, or deletion of the personal information you have submitted to us by contacting the front desk at info@medverse.co.ke or calling 0757 011 804.
Questions about this policy can be directed to info@medverse.co.ke or our front desk at Utawala, Kibiku Rd — 150m before V-Mall (Kwa Chief), Nairobi.